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	<title>Scott Forbes &#187; Technology</title>
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		<title>The Goldilocks Device</title>
		<link>http://scottforbes.net/2010/01/30/the-goldilocks-device/</link>
		<comments>http://scottforbes.net/2010/01/30/the-goldilocks-device/#comments</comments>
		<pubDate>Sat, 30 Jan 2010 21:08:25 +0000</pubDate>
		<dc:creator>Scott Forbes</dc:creator>
				<category><![CDATA[Tech]]></category>
		<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://scottforbes.net/?p=104</guid>
		<description><![CDATA[It&#8217;s been a few days since the iPad announcement, and for the most part reactions have been predictable: The people who drool over Apple products are drooling, and the people who sneer are sneering. Some of the naysayers have declared the iPad is &#8220;just a bigger iPhone,&#8221; with the same user interface and features. I [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" src="http://scottforbes.net/wp/wp-content/uploads/2010/01/safari_20100127.jpg" alt="safari_20100127.jpg" border="10" width="170" height="186" />It&#8217;s been a few days since the <a href="http://www.apple.com/ipad">iPad</a> announcement, and for the most part reactions have been <a href="http://www.misterbg.org/AppleProductCycle/">predictable</a>:  The people who drool over Apple products are drooling, and the people who sneer are sneering.  Some of the naysayers have declared the iPad is &#8220;just a bigger iPhone,&#8221; with the same user interface and features.</p>
<p>I think that observation is true, but it misses the point:  The iPhone has a user interface and UI metaphor that Apple designed, from day one, to work with hand-held touchscreen devices, and to provide a subset of general-purpose computing functions.  (A very <em>large</em> subset, as the App Store illustrates, but a subset.)  The iPhone UI throws out the &#8220;desktop metaphor&#8221; of files and folders, changes familiar UI elements (scrollbars, etc.) to fit the smaller screen, and introduces a new vocabulary of gestures — the &#8220;pinch&#8221; to zoom in or out, for instance — that replace the cursor and mouse with your fingers.</p>
<p>Adapting this UI for a device with a <em>larger</em> touchscreen doesn&#8217;t actually require any changes:  Apple may roll out some minor UI flourishes with the iPad — three-finger swipes that wouldn&#8217;t fit on the iPhone&#8217;s screen, perhaps — but the core user interface will remain the same.  Every gesture you&#8217;ve used on the iPhone will work exactly as you&#8217;d expect on the iPad.</p>
<p>Other devices in this category have struggled to scale <em>down</em> a too-complex UI designed for desktop computers, or to scale <em>up</em> too-simple interfaces that were made for special-purpose devices.  Apple did neither, and the iPod Touch has already shown that the secret of iPhone&#8217;s success isn&#8217;t the phone.  Apple has rolled out the first major UI advance since the original Macintosh in 1984, and <em>that&#8217;s</em> the not-so-secret ingredient that makes the iPad a different animal from netbooks, tablet PCs, thin clients, tablet computers and every other attempt on the long list of failures to simplify the desktop metaphor.<a href="http://scottforbes.net/2010/01/30/the-goldilocks-device/#footnote_0_104" id="identifier_0_104" class="footnote-link footnote-identifier-link" title="Arguably netbooks don&amp;#8217;t belong on a list of efforts to simplify the computing experience:  They&amp;#8217;re just making it cheaper, trading off power and screen size for a lower price point.  And there&amp;#8217;s a market for that, but it&amp;#8217;s more a sub-category of laptop than a new type of device.">1</a></p>
<p>The personal computer has, by far, the most complex interface that the average user encounters on a given day; the automobile is a distant second, and for that you need a license.  And, as Fraser Speirs <a href="http://speirs.org/blog/2010/1/29/future-shock.html">noted</a>, the majority of computer users don&#8217;t <em>want</em> that complexity.  They don&#8217;t need the overhead of maintaining a hierarchy of files and folders, and they&#8217;re happy to delegate the grunt work of managing files to an app like iTunes or iPhoto.</p>
<p><img class="alignleft" src="http://scottforbes.net/wp/wp-content/uploads/2010/01/NewWindowsMobile.jpg" alt="NewWindowsMobile.jpg" border="0" width="125" height="190" />And, even if the user embraces the desktop metaphor, bringing that UI to a pocket-sized device is difficult:  UI elements and mouse gestures that made sense a million pixels ago are now too small to use.  Either we keep our icons and toolbars above a minimum size threshold, which means they dominate the pocket-sized screen, or we equip the user with a stylus — a special tool for tweezing tiny buttons and scrollbars — which changes how we interact with the device.  (And this is assuming that, aside from the screen size, we can fully replicate all the expected functions of a desktop PC in our handheld device.)  A device that implements <em>part of</em> a familiar, well-known UI metaphor, and then substitutes new behaviors elsewhere, violates the <a href="http://en.wikipedia.org/wiki/Principle_of_least_astonishment">principle of least surprise</a> in every case where it deviates.</p>
<p>At the other end of the scale we have handheld devices with special-purpose interfaces.  The original iPod has a click-wheel, which works very well for selecting and playing music — but using that interface for a task like word processing would be impossible.  <img class="alignright" src="http://scottforbes.net/wp/wp-content/uploads/2010/01/nano-green.jpg" alt="nano-green.jpg" border="0" width="95" height="270" />A typical cell phone has a twelve-button keypad for dialing numbers; in a pinch this keypad can be used for thumbing out text messages (five button-pushes to get an &#8220;S&#8221;), but trying to browse the web with it results in a very sub-par experience.<a href="http://scottforbes.net/2010/01/30/the-goldilocks-device/#footnote_1_104" id="identifier_1_104" class="footnote-link footnote-identifier-link" title="And yet the cell phone industry spent years working to deliver that sub-par experience, designing a protocol called WAP and building cut-down web sites that you could navigate using a telephone keypad, before the iPhone arrived and blew them out of the water.">2</a>  </p>
<p>These interfaces are too small and too limited; they can&#8217;t scale up to a general-purpose device.  &#8220;Smartphones&#8221; are a vaguely defined category, but one telling feature of these devices is that they used a non-phone UI as their starting point:  The Palm Treo was originally a PDA, the BlackBerry was a two-way pager, and Windows Mobile was a desktop OS.  The Treo failed because Palm was unable to push the UI any further; the original BlackBerries were barely usable as <em>phones</em>, much less day-timers or anything else beyond email (they&#8217;ve gotten better since, but nonetheless); and Windows Mobile is squarely in the &#8220;scaling down the desktop UI&#8221; camp.  The closest we&#8217;ve seen to a device that started with the telephone UI and scaled up was the Motorola ROKR, Moto&#8217;s 2005 attempt to bring iTunes to the cell phone… which flopped, in part due to the interface.</p>
<p><img class="alignleft" src="http://scottforbes.net/wp/wp-content/uploads/2010/01/macintosh-128k.jpg" alt="macintosh-128k.jpg" border="0" width="200" height="226" /></p>
<p>So if scaling up a simple UI isn&#8217;t possible, scaling down the desktop UI isn&#8217;t effective, and adapting a UI meant for some other device yields mixed results, then we&#8217;re left with the direction Apple has taken:  Designing a new user interface for general-purpose computing, from scratch.  Apple&#8217;s touchscreen UI solves a problem that has bedeviled the industry since the days of <a href="http://en.wikipedia.org/wiki/Microsoft_Bob">Microsoft Bob</a>:  How to reduce the complexity of the desktop metaphor without trading off all the power and features.  In fact, the desktop metaphor itself was Apple&#8217;s baby 26 years ago, when they replaced the command line interface with a graphical UI — and I seem to recall people at the time saying the Mac was &#8220;just a toy,&#8221; much like the naysayers are dismissing the iPad now.</p>
<p>The iPhone wasn&#8217;t dismissed as a toy when it came out, because its competitors were clearly struggling to build a device that combined power and simplicity — and Apple leapfrogged them all with a phone that contained a first-tier web browser, a first-tier music player, and an all-new user interface that made those functions easy to access and use.  Adding over 100,000 third-party apps, as Apple did in subsequent years, has just been insult to injury:  The iPhone is a <em>blatantly</em> disruptive technology.  Blazingly, screamingly disruptive, forcing AT&#038;T and Verizon and Microsoft and Nokia and Palm and multiple entire industries to scramble and react; there have been trendy cell phones before, like the RAZR or the BlackBerry, but we really are going back 26 years to the original Macintosh to find a single product rollout that turned this large of an industry on its ear so badly.</p>
<p>So, yeah, the iPad is a bigger iPhone — if by <em>bigger</em> you mean <em>more disruptive</em>.  The newspaper industry is already in a death spiral, and here Apple&#8217;s rolling out a device that wants to be the iPod of print media:  What do you <em>think</em> is going to happen?  Never mind that it&#8217;s a sub-$500 device that does most of what people want from a computer, without hassling them with malware or driver conflicts, and never mind that book publishers are practically salivating at the thing:  The question is where the iPad <em>stops</em> being a disruptive technology.  Computers have been getting smaller and faster for decades, following the steady curve of Moore&#8217;s Law — but making computers <em>easier to use</em> has been more of an incremental process, and mostly a side effect of &#8220;faster.&#8221;  Not many people saw the Mac in &#8217;84 and promptly predicted it would turn the <em>publishing industry</em> on its ear, and most prognosticators dismissed the idea that we&#8217;d all be using a GUI ten years later.  But both things happened, and the UI improvement is what made them possible.</p>
<ol class="footnotes"><li id="footnote_0_104" class="footnote">Arguably netbooks don&#8217;t belong on a list of efforts to simplify the computing experience:  They&#8217;re just making it <em>cheaper</em>, trading off power and screen size for a lower price point.  And there&#8217;s a market for that, but it&#8217;s more a sub-category of laptop than a new type of device.</li><li id="footnote_1_104" class="footnote">And yet the cell phone industry spent <em>years</em> working to deliver that sub-par experience, designing a protocol called WAP and building cut-down web sites that you could navigate using a telephone keypad, before the iPhone arrived and blew them out of the water.</li></ol>]]></content:encoded>
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		<item>
		<title>iPhone Lite predictions</title>
		<link>http://scottforbes.net/2009/05/02/iphone-lite-predictions/</link>
		<comments>http://scottforbes.net/2009/05/02/iphone-lite-predictions/#comments</comments>
		<pubDate>Sat, 02 May 2009 07:07:19 +0000</pubDate>
		<dc:creator>Scott Forbes</dc:creator>
				<category><![CDATA[Tech]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://scottforbes.net/?p=71</guid>
		<description><![CDATA[As John Gruber analyzes the latest iPhone rumors, I&#8217;ll build on his description of a &#8220;new, lower-priced, smaller, and more adorable iPhone&#8221; with some baseless speculation: I think the iPhone Lite will simplify the iPhone&#8217;s overly complex one-button interface — it&#8217;ll have no buttons, and no microphone or speaker. It will require the use of [...]]]></description>
			<content:encoded><![CDATA[<p>As John Gruber <a href="http://daringfireball.net/2009/05/verizon_iphone_rumors">analyzes the latest iPhone rumors</a>, I&#8217;ll build on his description of a &#8220;new, lower-priced, smaller, and more adorable iPhone&#8221; with some baseless speculation:</p>
<p>I think the iPhone Lite will simplify the iPhone&#8217;s overly complex one-button interface — it&#8217;ll have <em>no</em> buttons, and no microphone or speaker.  It will require the use of a headset, and Apple will introduce a new Bluetooth headset with volume controls to accompany it.</p>
<p>Take an iPhone, remove the button on the front, the internal speaker, the microphone, the volume controls and maybe the camera, and you&#8217;re left with a device about the size of a credit card and the thickness of the <a href="http://www.apple.com/ipodshuffle/">new iPod Shuffle</a>.  The most popular carrying case doubles as a bifold wallet.</p>
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